Privacy Policy for PWM Handyman Services (https://pwmhandyman.com)

At PWM Handyman Services, we value your privacy. This policy outlines how we collect, use, and protect your personal information. 

Information We Collect: When you contact us via our website, we collect basic information such as your name, email, phone number, and any details you provide about your service request. This information helps us respond to your inquiries and provide the services you request.

How We Use Your Information: We use your contact information to respond to your inquiries, provide services, and follow up with you. We may also send you updates about our services, promotions, and important notices related to your service request.

Data Security: Your information is stored securely in our system, protected by firewalls and security software to ensure your data remains safe.

Cookies: Our website may use cookies to enhance your experience. These cookies help us remember your preferences and improve website functionality. You can manage your cookie preferences through your browser settings.

Third-Party Services: We may use third-party tools, such as Google Analytics and advertising networks, to track website traffic and display relevant ads. These tools do not collect personally identifiable information about you.

Your Rights: You can request to access, update, or delete your personal information at any time. Simply contact us to make a request.

Data Retention: We retain your information only for as long as necessary to provide services and fulfill our commitments to you.

SMS consent is not shared with third parties or affiliates for marketing purposes.

SMS Terms & Conditions

1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If you have consented to receive text messages from PWM Handyman, you may receive messages related to the following:

Appointment reminders

Follow-up messages

Billing inquiries

Promotions or offers

Example: "Hello, this is a friendly reminder of your upcoming repair with Pat at X location on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

3- Message Frequency:
Message frequency may vary depending on the type of communication.
Example:

"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
You may opt-in to receive SMS messages from PWM Handyman in the following ways:

Verbally, during a conversation

By submitting an online form

By filling out a paper form

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP.

8- Standard Messaging Disclosures:

Message and data rates may apply.

You can opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions page.

Message frequency may vary

Questions? If you have any questions or concerns about your privacy or how we handle your data, feel free to contact us.